Warranty Information

At Elite Bathroomware we pride ourselves on sourcing only the best bathroom and kitchenware products available on the market. To further support this all our products are fully backed by their manufacturers’ warranty. Should you require assistance with a product or wish to make a claim we are here to help you navigate the ins and outs of their terms and conditions and see you through to a satisfactory resolution in a timely manner.

Some manufacturers encourage and are happy to deal directly with the end user. As such we have curated a collection of manufacturer links which will allow you to complete a warranty or service request directly.

If you are unsure, you can email us sales@elitebathroomware.co.nz

For all other inquiries, see the generic form below

Service request form

Popular Questions

  • How Long Will My Warranty Claim Take?

All responses take 48 business hours. Someone will contact you via email or phone call.

  • What if I have lost my receipt?

A Proof of Purchase Must be supplied with all goods. If you have lost your receipt, please email sales@elitebathroomware.co.nz with all the information you can provide.